Category Archives: Know How

Slack invests in ecosystem of bot companies

Slack has announced $2 million in funding for bot startups in its Slack Fund, that has been passed out to 11 new companies and 3 existing investments. The list, as reported by Techcrunch:

Abacus is intelligent expense reporting software that brings report creation and approvals right into Slack.

Automat is making it easier for anyone to build a bot that passes the Turing Test. Automat is in private beta today.

Birdly connects Slack and Salesforce so that anyone can access the information they need about a given account. is a personal assistant that makes all of your company knowledge easily accessible. Butter is in private beta.

Candor, Inc. aims to improve working relationships through radically candid feedback. Candor’s Slack app is not generally available yet today.

Growbot lets you encourage and commend your teammates for a job well done with a helpful bot.

Konsus gets you 24/7 access to on-demand freelancers to help you get the job done, all via Slack.

Lattice helps you establish goals, OKRs weekly check-in and continuous feedback with your Slack team.

Myra Labs helps you build amazing bots with an API that provides machine learning modules out of the box. Myra is in private beta.

Sudo is a bot that manages your CRM, taking all of the pain of manual data entry away from the sales rep. Sudo is in private beta.

Wade & Wendy are two intelligent recruiting assistants. Wade is a career advocate who helps find you opportunities and Wendy helps recruiting teams to source candidates. Wade and Wendy aren’t live yet, but you can sign up for their waitlist.

Previously funded helps team stay in sync, find clarity and reflect on what’s important.

Begin is a bot that helps improve your focus and efficiency, keeping you on top of all of your work.

Howdy is a friendly, trainable bot that powers teams by automating common tasks.

Bots are a very hot area right now, part of a growing trend toward contextual conversation in enterprise work technologies (see Contextual conversation: Work chat will dominate collaboration) and in the consumer sector, in open messaging apps.

I will be developing a report on Chat, Bots, and the Future of Work Communications in the fall, based on research launching soon. This trend interacts with the rise of AI, and spoken communications, and even the rise of augmented and virtual reality.

Rob High talks Artificial Intelligence with Gigaom

Rob High

Rob High is an IBM Fellow, Vice President and Chief Technology Officer, IBM Watson. He has overall responsibility to drive Watson technical strategy and thought leadership. As a key member of the Watson Leadership team, Rob works collaboratively with the Watson engineering, research, and development teams across IBM.

Rob High will be speaking on the subject of artificial intelligence at Gigaom Change Leaders Summit in Austin, September 21-23rd. In anticipation of that, I caught up with him to ask a few questions about AI and it’s potential impact on the business world.

Byron Reese: Do you feel like we are on the path to building an AGI and if so, when do you think we will see it?

Rob High: Cognitive technologies, like Watson, apply reasoning techniques to domain-specific problems in things like Healthcare, Finance, Education, and Legal — anywhere there is an overwhelming amount of information that, if processed, can substantially improve the decisions or outcomes in that domain. For example, the work we’ve done with Oncologists to help them identify the most appropriate treatments for their cancer patients is based on having assessed what makes the patient unique; standard of care practices and clinical expertise that has been used to train the system; and the available clinical literature that can help doctors make better decisions. This helps to democratize that expertise to a wide swath of other doctors who do not have the benefit of having seen the thousands of patients that major cancer centers like Memorial Sloan Kettering or MD Anderson see.

The types of artificial intelligence used in these systems are spectacular in that they are able draw inferences from literature written in natural language, and to be taught how to interpret the meaning in that language as it applies to bringing the right information at the right time to the doctor’s fingertips. Unlike Artificial General Intelligence, our goal is to amplify human cognition — not to do our thinking for us, but to do the necessary research so that we can do our thinking better.

What do you make of all of the angst and concern being talked about in terms of why we should perhaps fear the AGI?

The concept of a machine-dominated world is inspired more by Hollywood and science fiction writers rather than technologists and AI researchers. IBM has been firmly committed to responsible science and ethical best practices for over a hundred years – it’s embedded in our DNA. Our focus is on applying cognitive computing to amplifying human cognitive processes, not on replacing them.

The reality is AI and cognitive technologies will help mankind better understand our world and make more informed decisions. Cognitive computing will always serve to bolster, not replace, human decision-making, working side-by-side with humans to accelerate and improve our ability to act with confidence and authority. The industries where Watson is being applied today – healthcare, law, financial services, oil & gas – exist to benefit people working in those industries.

For example, Watson augments a doctor’s abilities by aggregating and producing the best available information to inform medical decisions and democratizing expertise. But it’s the human doctor who takes the information Watson produces and combines it with their own knowledge of a patient and the complex issues associated with each diagnosis. Ultimately, the doctor makes the recommendation, informed by Watson, and the patient makes the decision – so there will always be a complementary relationship between human and machine.

Do you think computers can or will become conscious?

Today, we are making significant advances in integrating embodied cognition into robotics through Watson and that remains a primary focus. Our technology currently allows robots to – like humans – show expression, understand the nuances of certain interactions and respond appropriately. There’s still a need to teach robots certain skills, like the skill of movement, the skill of seeing, the skill of recognizing the difference between a pot of potatoes that are boiling versus a pot of potatoes that are boiling over.

However, we do believe that we’re only in the first few years of a computing era that will last for decades to come. We are currently assessing what’s doable, what’s useful and what will have economic interest in the future.

Great. We’ll leave it there. Thank you for taking the time to talk today.

Rob High will be speaking on the subject of artificial intelligence at Gigaom Change Leaders Summit in Austin, September 21-23rd.

Ran Zilca on Millennials Think About Work Too Much

Ran Zilca of Happify ran a study on Millennials that reveals them to be work-obsessed, bed-loving, and irreligious [emphasis mine].

When asked what they are grateful for, people typically respond with the things they personally recognize as important — what they appreciate and value. Gratitude text can therefore provide a glimpse into the fundamental life priorities of individuals. In our study, 276,296 Happify users (30.7% of them in the age range of 25–34) responded to a gratitude exercise where they were asked to “jot down three things that happened today or yesterday that made you feel grateful.” Users were directed to think of a broad range of possibilities: “It could be something someone did for you, something you did for yourself, or just the simple fact that the sun was shining.”

Across all ages, the most common topics were related to “spending quality time with family and friends.” Yet the topics for which Millennials specifically expressed the most gratitude were different: “positive interactions with colleagues,” “having a low-stress commute,” “getting a new job,” “being satisfied with an existing job,” “sleeping,” and “relaxing in bed.”

Four out of these six topics were career related and had to do with the process of finding a job or with daily work experiences, and the remaining two topics were related to time spent in bed. Since the gratitude question specifically asked about things that happened today or yesterday, we can fairly confidently say that the unique things characterizing positive Millennial experiences take place at work or in bed.

The two topics of gratitude that were far less common for Millennials were “religious events,” a positive event that happened at church or a church event like singing in the choir, and “friends and family,” a topic that was among the most common for users of other ages.

Millennials are career-wacked drones that apparently live to work and sleep, and they lack the grounding of sociality and spirituality, alas.

Originally published at

GigaOm Research on Blockchain and Healthcare, IoT, Insurance and Beyond (click to contact GigaOm regarding participation in our research)

There is a tremendous amount of growing interest in blockchain in recent months and GigaOm is currently exploring the business implications of this trend across a number of verticals. While most of the current activity is in the finance or fintech sector, there is growing interest in blockchain’s impact on the IoT, healthcare, sharing economy and beyond. Smart contracts, pseudonymous identity management, transparency and cryptographic security are features that have applications well beyond banking. The most obvious use case of distributed, cryptographic ledger data systems in finance is to make more efficient clearing mechanisms for financial transactions. Securities and banking transactions depend on clearninghouses that can authenticate users on each end of a transaction and enable the transfer of funds or completion of the transaction, but this takes up to three days in most cases. Blockchain transactions can automate this type of transaction and cut out the costs of the middlemen who currently handle the bulk of global financial transactions. A great deal of startup activity in the fintech arena is focusing on mobile money and remittances as well as large collaborative intiatives with the largest banks to build private blockchains (or permissioned blockchains) that are closed networks rather than the standard open or public blockchain. With the growth in prevalence of security breaches across the economy, it is no wonder that many other verticals are beginning to pay close attention to developments in blockchain and how it can be used to improve data management, transparency and certifying provenance of goods or that they are not counterfeit, and address the challenges of un-interoperable technology systems. Furthermore, at GigaOm we are looking at new business models that blockchain is going to enable in the coming years.

We are currently taking a close look at healthcare, insurance and the IoT as the next generation of blockchain startups and applications beyond finance. Healthcare is rife with interoperability challenges that stand in the way of coordinating patient care, patient safety and very onerous administrative costs or waste. Companies such as Gem, a blockchain startup, are heavily focused on data management systems using blockchain that can connect diverse datasets across the silos as well as guarantee authenticity of data. The blockchain can be used to create a type of universal record with a timestamp, a library that enables data retrieval across diverse databases. This will become exceedingly valuable as precision medicine and the explosion of sensors, wearables and mHealth apps proceeds. The current health systems and the legacy health IT players quite simply are not well designed to manage the volume and types of data that are being generated today. This stands in the way of realizing the goals of precision medicine in a scalable, pragmatic manner anytime soon. Blockchain and APIs may enable a post-EHR layer of applications to enhance the functionality of current EHRs and make care coordination and population health management much easier to accomplish but this will take several years to become mainstream.

IBM and others major IT vendors are collaborating with the Linux Foundation around the open source Hyperledger Project to accelerate innovation in the blockchain arena. Much of this is driven by growth in the internet of things (IoT) and the need to manage data and services across devices in this ecosystem. Smart contracts can enable micro-payments for services rendered by IoT devices or those monitored by sensors. The security concerns that the IoT raises are also important features of blockchain data management. Alternative versions of blockchain applications such as Tangle are being developed to bring the cloud closer to the devices powering the IoT. New business models are utilizing smart contracts in the context of micro-grids and solar power to enable P2P sharing of energy and payment systems.

More authentic sharing economies may emerge at the nexus of blockchain and insurance. If efficiencies can be realized to authenticate users and incidents, these may enable new forms of insurance for users of AirBnB as one example, but entirely new forms of insurance that involve crowdfunding and matching funding with needs much in the way that Uber and AirBnB do with taxis and apartments. We are also beginning to see microloans of insurance. The authentication and provenance functionalities of blockchain will have robust use cases in mitigating insurance fraud. In healthcare alone Medicare fraud is a major source of lost revenue for the public sector and source of waste.

GigaOm is conducting original research into this rapidly changing space and are looking for companies to work collaboratively on this syndicated report with us that explores the innovative use cases of blockchain. If your company has a strong interest in this work and would like to share your insights or actual applications we would be happy to discuss collaboration in the coming weeks.

For information on how to collaborate in our research click:

Review: SmartDraw Helps to Tame Wild IoT Networks

With the rabid adoption of IoT (Internet of Things) devices across the enterprise and the ensuing infrastructure changes, comes unmitigated complexity. Many network managers, let alone their superiors and subordinates, are having difficulty wrapping their heads around the inherent complexity of the modern, IoT-enabled, network.

San Diego based SmartDraw Software has heard the cries of the IoT besieged and has built a tool that brings simplicity to the diagramming process. What’s more, the company has introduced SmartDraw Cloud as a companion product (or alternative) to the company’s desktop based SmartDraw 2016 Business Edition.

Simply put, network diagrams, org charts, office layouts, floorplans, decision matrices and flow charts are the fodder of business and excel at serving as a visual representation of conceptual ideas, which go a long way towards getting buy-in on most any project. The importance of bringing simple understanding to complex infrastructures becomes obvious when you realize that some decision makers need to see it to believe it.

SmartDraw’s goal with SmartDraw Cloud is to empower those that must explain. SmartDraw Cloud brings a new paradigm to the diagramming market, something akin to “diagramming as a service” and, at only $12.95 per month, ithas become a budget friendly alternative to expensive tools such as Microsoft Visio. As a cloud offering, the product brings the full feature set of SmartDraw 2016 Business Edition to more than just the traditional Windows desktop. SmartDraw Cloud runs on OSX, IOS, Android, Linux and pretty much any OS that can launch a modern browser, such as Edge, IE 10+, Safari, Firefox, Chrome or Opera.

Hands on with SmartDraw Cloud:

Beyond the aforementioned IoT and network diagramming capabilities, there are literally thousands of different use cases for SmartDraw. The product offers 70 different categories of drawings, with some 4,500 templates and 34,000 symbols to help users get started. SmartDraw Cloud gives most anyone the ability to draw most anything. That said, the product really shines when it comes to diagramming complex concepts. For those in the world of IT, SmartDraw can become an indispensable companion for building network diagrams, IoT maps, flow charts, and decision trees,  all of which are used extensively by the majority of tech savvy businesses.

Getting Started:

Diving into SmartDraw first takes making a decision, which basically comes down to choosing what iteration of the product to use. However, there is one caveat, if you purchase the $297 Windows version of SmartDraw 2016 Business edition, you will automatically get a full year of the Cloud service as well. With that in mind, it may make the most sense to start out with the cloud-based offering and then decide if a desktop version is warranted. Either way, SmartDraw does offer a 7-day free trial of the product for those investigating its capabilities.

Using the cloud iteration of SmartDraw proves to be a very simple process, it just takes logging into the cloud app at, and the user is presented with the GUI, which is almost indistinguishable from the desktop version of the product. That means users can switch back and forth from the desktop and cloud version with relative ease. All of the menus, icons, templates and other elements are virtually identical between the cloud and desktop iterations of the product.

Creating a Networking / IoT Diagram:

The GUI makes creating any diagram amazingly simple. For example, creating a network diagram means navigating down to the Network Design document menu and then choosing the type of network diagram desired (Network or Rack). Fifteen example network diagrams are also offered, giving a neophyte user a head start on building a new network diagram.

For this example, I chose the Enterprise Network template, which then launched another browser window with the diagram editing screen and a sample network design, fully populated with symbols and connections. The design GUI offers a variety of tools, making it easy to change any element on the screen, add effects, create text and so forth. A tabbed interface on the left allows users to choose device images from a “SmartPanel” which supports full drag-and-drop capabilities.

Drag and drop is something not normally found in a browser-based application. Thousands of symbols are available, including all different types of PCs, routers, switches, firewalls, servers and so forth. The GUI also includes a handy tool, which allows a user to search for symbols, allowing normally unrelated symbols to be added to a diagram being created, such as a landscape element like a lamppost or a tree being added to a diagram for IoT networking equipment to indicate where a sensor, IP/WiFi security camera or other device is located. Just by using the drag and drop capabilities, along with symbols from the libraries, an informative network diagram can be completed in just minutes.

All symbols contained within the diagram can be linked, grouped, have text added to, resized, and even have hyperlinks to other diagrams associated with them. Line drawing proves very easy, where by selecting the line tool, lines can be connected between symbols.

Once the diagram is ready, it can be shared with others by simply clicking the share icon. The diagram can be shared as a view only element (which does not require the recipients to have SmartDraw) and is fully viewable in any browser. If the diagram is shared with a “View and Edit” status, recipients can modify and re-share the diagram. Sharing is accomplished using an emailed link to the diagram.

Creating a Flowchart:

Flowcharts are often the primary fodder behind any type of business process, especially those that involve IT operations. Here, SmartDraw excels in its ability to quickly create flowcharts that have logical progressions and incorporate the Boolean logic that can drive decisions. The product comes prepopulated with flowchart templates, as well as examples that speed design, allowing those creating the charts to focus on critical logic and not the mechanics of graphical design. That said, users can still create attractive, professional-looking flowcharts that are easy to modify and expand as time goes on or processes change.

For example, starting a flowchart based upon the flowcharting template consists of little more than selecting the appropriate visual objects and then adding instructions or text. The product’s “SmartPanel” provides numerous visual examples, along with relevant descriptions, which are easy to select, use and understand. Flowcharts can be built in a matter of minutes and delivered to those looking to achieve the given result. SmartDraw’s real strength here comes in the forms of ease of use and speed, trumping competing products by allowing users to build a flowchart in a matter of minutes, instead of the hours it normally takes using other tools.

Visualizing Data: 

SmartDraw also includes the ability to quickly create infographics. Here, the product is loaded with templates and charts that can enable a user to build an infographic for most any situation. Population templates, process/cycle infographic templates, World Data Map templates, and dozens of others are readily available, allowing users to simple plug in collected data and create a professional looking graphical representation of that data.

The product also bundles in several charts, which can be inserted in diagrams. Those charts include the basics, such as bar charts, pie charts and so forth, as well as more advance 3D charts, which give a little more life to the pedestrian data that network managers may be reporting on. Most notable for the IT management realm is the “Relative Value Chart”, which makes it much easier to visualize cost comparisons when calculating critical IT budget elements, such as ROI and TCO. Timeline, Spheres, and Venn infographics are well represented by the GUI, making it a simple chore of selecting what graphic a user needs to use and then just populating the data.

Engineering and CAD:

While SmartDraw makes no boisterous claims that the product can replace multi-thousand-dollar design packages, such as AutoCAD, MATLAB and others, the product sure goes a long way towards covering the basics by providing several engineering templates that can be used to create electrical wiring diagrams, industrial automation designs, and even architectural blueprints. Users can quickly layout floor plans, office buildings, circuit panels and several other CAD/CAM type diagrams with relative ease. The included tools and wizards take a lot of the guesswork out of what are normally complex designs and can expand IT’s ability to be part of the design process. What’s more, a short learning curve and ample integrated help makes what may seem at first impossible, an achievable goal for individuals without any prior CAD/CAM experience.

But Wait, There’s More:

At the risk of sounding like a late night infomercial, there is much more to SmartDraw than the above examples. The product includes templates and examples to build cause & effect diagrams, decision trees, emergency & disaster planning diagrams, flyers & certificates, forms, project management charts, mind maps, org charts, process documentation, schedules, strategic plans and much more.

However, the products core strength lies with more than just countless charts, templates and graphical design tools. The real strength comes from the ease of use associated with created those complicated visual representations. A chore that was once only in the realm of professional graphic artists, that could take days or even weeks to deliver attractive visual representations of complex data sets.

One would be remiss if they did not mention SmartDraw’s primary competitor, Visio. SmartDraw offers several advantages over Visio, starting with the availability of SmartDraw Cloud and ending with ease of use. In between those two comparative bookends lies features such as the ability to share diagrams with others (who lack any type of diagramming package) and the automation that SmartDraw offers in the form of intelligently connected objects. For those comparison shopping, SmartDraw offers the Visio Filter, which imports native Visio drawings into SmartDraw, without losing any content, making it easy to play around with SmartDraw’s feature set, without having to recreate Visio drawings from scratch.

Once you add the cloud-based version of SmartDraw to the mix, you wind up with a real winner, at least when it comes to visualizing most anything you can imagine. For a visual tour of SmartDraw’s capabilities, please visit this companion slideshow over at eWeek.

Paving the Road for Digital Transformation

Countless CEOs, CFOs, CIOs, and the whole c-suite in general are discussing the merits of digital transformation, a process (and ideology) that promises to re-invent how businesses actually conduct business. For the uninitiated, MITSloan defines digital transformation is all about the use of technology to radically improve the performance or reach of enterprises. While that definition may fit into a catch all of what information technology is all about, there is a lot more to digital transformation than meets the eye.

Simply put, the pathway to digital transformation is beset by all sorts of challenges, something that is aptly spelled out in Altimeter’s State of Digital Transformation report, which points out major challenges consisting of changing the company culture, fostering cooperation between departments, and securing the appropriate resources to succeed. While those elements in themselves are considerable challenges, numerous fortune 5000s have successfully achieved the nirvana of digital transformation, but at great cost.

While much of that cost can be attributed to business realignment, training and organizational structure changes, the simple fact of the matter is that digital transformation all comes down to having the proper infrastructure in place and the tools to leverage, manage and optimize that infrastructure. What’s more, the actually technological process behind digital transformation can be both helped and hampered by the distributed nature of today’s networks, meaning that public, private, and hybrid cloud technologies can bring both benefits and complications to digital transformation.
Some business, such as AirBnB and Uber, brought digital transformed their business models by eschewing privately owned infrastructure and fully leveraging the ideology of hosted infrastructure, such as the PaaS (Platforms as a Service) model.

That said, other businesses are still very much leveraging in house solutions to achieve digital transformation, take for instance Caterpillar, which is developing ways to sell data, and not just “things”.  Regardless of the basic infrastructure in use, one of the goals of digital transformation is to bring “data and things” together, to build an intelligent internet of things (IoT), and that means bringing full visibility to IoT, as well as data. A concept that Joshua Dobies, VP Product Marketing at Riverbed, has much to say about.

In an interview with GigaOM, Dobies said “the world of digital transformation powered by optimization.” A fact well illustrated by all of the moving parts involved with tying various micro-services, cloud resources, and application foundations together. Dobies added “overcoming latency and the physical distances is one of the biggest challenges facing those interested in digital transformation.” Dobies makes a good point, if the various pieces of an application are logically distant, application performance will suffer appreciably, perhaps destroying the end user experience and effectively putting a nail in the digital transformation coffin.

Dobies also said “Many businesses have failed to achieve their goals of digital transformation, simply because they did not properly address infrastructure issues before hand.” Dobies’ comments lead to an unmistakable conclusion – digital transformation should never be an organic process, it is something that takes proper planning and creating a foundation (read infrastructure) that can successfully integrate all of the moving pieces into a cohesive, manageable solution.

Simply put, digital transformation take tenacity, persistence, planning, and the appropriate technology to be successful. Riverbed offers an excellent take on the challenges of visibility and digital transformation in the form of a post on the company’s website.

Dr. Michael Edelman talks quantum dots with Gigaom

Michael Edelman

Dr. Michael Edelman joined Nanoco in 2004, led the initial fund–raising and spun Nanoco out of the University of Manchester. Prior to Nanoco, Michael held a number of executive roles including responsibility for licensing the technology developed by GE/Bayer joint venture, Exatec LLP, Vice President and Managing Director at , Commercial Director at Colloids Ltd and Business Manager at Brunner Mond & Co ltd., Michael started his career with ICI, has a Ph.D. in organo–metallic chemistry from the University of Sussex, UK, and undergraduate degree in classics and chemistry from Tufts University, Boston, MA, USA.

Dr. Michael Edelman will be speaking at Gigaom Change Leaders Summit in Austin, September 21-23rd. In anticipation of that, I caught up with him to ask a few questions.

Byron Reese: Tell me the first time you ever heard about Nanotechnology?

Dr. Michael Edelman: Oh gosh, probably in the late eighties. And in the late eighties, we weren’t really calling it nanotechnology then, we were calling it colloidal chemistry, which is chemistry on a very small scale and then the nano name took off. Nanotechnology has been around for thousands of years, starting off with some of the early pigments and dyes used by Greeks and Romans to paint pots. So it’s not a new concept, chemists, physicists have been working on these sorts of technologies for a very very long time, and typically what we mean by nanotechnology is materials, things under 75 to 100 nanometers. You are looking at working with sizes 10,000 times smaller than the width of a human hair. So pretty small.

Wow us a little bit with some of the science fictiony things we may live to see that nano is going to enable.

With Nanoco, my company, we play in the area of florescent semi-conductors called quantum dots. What’s unique about these materials and nanomaterials in general, is that they start to behave in weird and wonderful ways when they get very small.

And the amazing thing that our materials do is they fluoresce, they give off very, very bright, different colored light; red, green, blue, orange, yellow, whatever color you want. And that color is strictly dependent on the size of the nanocrystal. We are manufacturing these nanocrystals with a diameter between one and ten nanometers which is ten to one hundred atoms across.

We accurately manufacture these materials, growing these crystals of one, two, three, five, seven nanometers. It would be as if you had a very tiny golf ball with a diameter of one nanometer, and you expanded it. The chemical makeup is the same, but the mass is changing and this changes the electronic properties, which in turn changes the optical properties or color of light emitted.

When you have a material that lights up very brightly with only tiny amounts of energy, people start getting excited. We can bind specific anti-bodies to the quantum dots and use them to more accurately image and diagnose cancer. They absorb energy so they can also be used very effectively as new generations of solar cells.

So the ‘wow factor’ for the materials, these quantum dots, is that it’s a true platform technology that can be used across a number of different and unrelated end use applications from cancer imaging to next generation displays.

I get excited because it is very infrequent that you see a true platform technology. It is a word that is overused today. People talk about platform technologies all the time, but when you see a material that actually can be used in a number of unrelated sectors its tremendous.

Dr Nigel Pickett, our CTO and co-founder and I started Nanoco in the UK, in a converted men’s bathroom at the University of Manchester and have grown very successfully since then.

So you’ve actually expanded into the woman’s bathroom at this point?

[laughing] We’re actually much bigger. HP started in a garage and we started in the toilet.

Well you’ve got no place to go but up from there.

Well it was a big toilet.

In what sense are quantum dots quantum?

Because you get what we call a ‘sized quantization effect’ which is where the electronic properties of the semiconductor materials are changed, meaning the band gap of the material can be altered by changing the size. That is the quantum effect.

And how will they be used in quantum computing?

Our main focus today for these materials is on things that require enhanced color, so as a company we are not working on quantum computing. The folks working on quantum computing, using more traditional semiconductor technology, use molecular beam epitaxy to grow these quantum dots on wafers. That is the area that’s focused on the quantum computing.

We are essentially chemists and we are making these quantum dots in chemical reactors. In essence we are high-tech cooks, we add ingredients, we stir those ingredients and we heat them. How we do it is fairly sophisticated but the advantage of this is that the finished product is very cost effective to make, so we can apply these onto TVs today. Those TVs are at a price point that you and I can buy. Whereas quantum computing today is not there yet.

So where are you from a commercial standpoint with your technology?

The technology right now is getting launched into the marketplace. The Company has signed a number of deals, and probably [the one] that we’re known for is with Dow Chemical. Dow has built a large facility in South Korea to service the display industry, mainly the Korean TV giants. And the first products coming online are products from Samsung. You can go to Best Buy today and buy a new Samsung TV with enhanced color that comes from quantum dot technology. The first market to take off is the display market, and in the display market the first products are the high end color enhanced 4K displays. We are talking about LCD TV’s and LCD is the predominant display technology out there with about 240 million LCD TVs being sold each year. We’re helping the LCD technology, which has been around for a number of years, evolve and continue to get better.

Likewise, for lighting systems we have developed some products that we launched earlier in the year into horticultural lighting. What we’re doing is tuning the LED light with the quantum dots, so the light emits specific wavelengths that promote specific plant growth.

Looking forward in the next two or three years, what are some breakthroughs our readers should just keep an eye out for in the news?

The televisions are here now, they are getting rolled out and you are going to see a lot more of them. [Also] light and different types of light sources using quantum dots are here and you are going to see more quantum dot based lighting.

What I am excited about, if I look three to five years down the road, is the use of these materials in biological imaging and life science applications. Because our materials are all heavy metal free, [they can be used in the body] to very accurately image and diagnose cancer at an early stage, at a very sensitive level. You can tag specific anti-bodies onto these quantum dots of whatever color, and manipulate the size so they can get through the cell walls. Then they can bind specifically to a cancer that you are targeting. This, to me, is amazing.

Thank you so much for your time. I look forward to discussing this further in September.

Michael Edelman will be speaking on the subject of nanotechnology at Gigaom Change Leaders Summit in Austin, September 21-23rd.

Teach Millennials How to Be Managed By You

This article is the fifth in a series of six. It is excerpted from Not Everyone Gets a Trophy: How to Manage the Millennials by Bruce Tulgan

Set Clear Ground Rules Up Front

Managers tell me every day that Millennials fail to meet a lot of unspoken expectations about behavior in the workplace. I have an idea: Speak them!

One credit union manager was telling me about a young employee who routinely came to work late and then made lots of personal calls on his cell phone throughout the workday. “Do I really need to tell him, ‘Come to work on time, and it’s not good to make so many personal calls all day long’?” Yes! You have to tell him, up front and every step of the way.

You have to figure out what your expectations are and then speak up. Set ground rules. Maybe there are corporate policies in place already. But often there are no concrete policies to regulate important intangibles like attitude, tone of voice, and other subtleties of professionalism in the workplace. You may need to figure out these ground rules on your own. You may need to say, “Whenever you are working with me, on any task, for any period of time, these are MY ground rules.” Then lay out your ground rules in no uncertain terms, and make it clear they are deal breakers for you: you can’t work with someone who doesn’t follow these ground rules.

Leverage the Power of High-Structure, One-on-One Meetings

Remember that Millennials have grown up hyper-scheduled. They thrive on that kind of structure, and they thrive on one-on-one attention. One of the most effective ways to help your young employees learn to be managed by you is to schedule regular discussions with each of them about their work.
At first, err on the side of meeting more often with each person—every day, every other day, or once a week. Start by evaluating what time will best work for you: What time will fit your regular schedule and needs? Then communicate with each Millennial the expectation that you will meet regularly one-on-one at a regular time.

Making a plan with your young employee to meet one-on-one at a regular time and place is a huge commitment for both of you. It is a powerful statement that you care enough to spend time setting this person up for success. When you follow through and spend that time, you are creating a constant feedback loop for ongoing short-term goal setting, performance evaluation, coaching, troubleshooting, and regular course correction.

Spell out how long you expect each meeting to last (my advice is to keep them to fifteen or twenty minutes). Don’t ever let these meetings become long or convoluted. Make it clear that your meetings will follow a fast and tidy agenda, preferably the same basic format every time. Start each meeting by reviewing the agenda. Whenever possible, present an agenda in writing that you can both follow. These meetings should be cordial but all business. This is not the time for chitchat.

Like everything else, this dynamic process will change over time, and your approach will have to change with each young employee you meet with regularly. For each of your employees, you’ll have to figure out how often to meet, how much time to spend at each meeting, what format to use, and what topics to cover. And remember: you’ll have to make adjustments over time.

No matter how well things seem to be going, you still need to verify that things are indeed going as well as you think. If they are, make sure that Millennial knows just how many points she is scoring today.

Create an Upward Spiral of Continuous Improvement

Managers often tell me they have a hard time talking to Millennials about failures great and small. “When they make a mistake, you hesitate to tell them because they take it so hard,” I was told by a partner at a prestigious law firm. “They seem to take it personally, like you are breaking their heart. I want to say, ‘Don’t feel bad. Just go back and make these changes, and then next time try to remember to do it properly in the first place.’ That seems pretty basic.” It is pretty basic.

When it comes to addressing Millennials’ performance problems, the most common mistake managers make is soft-pedaling honest feedback or withholding it altogether. Sometimes managers take back incomplete work and finish it themselves or reassign it. Other times the problems are not addressed at all, and the work product remains substandard. Millennials are left to fail unwittingly or improve on their own impulse and initiative. As one Millennial put it, “What do you want me to do, scream it? Beg for it? Help! Help me get it right. Help me do it faster. Help me do it better. Help me improve.”

About the Author

Bruce Tulgan is an adviser to business leaders all over the world and a sought-after keynote speaker and seminar leader. He is the founder and CEO of RainmakerThinking, Inc., a management research and training firm, as well as RainmakerThinking.Training, an online training company. Bruce is the best-selling author of numerous books including Not Everyone Gets a Trophy (Revised & Updated, 2016), Bridging the Soft Skills Gap (2015), The 27 Challenges Managers Face (2014), and It’s Okay to be the Boss (2007). He has written for the New York Times, the Harvard Business Review, HR Magazine, Training Magazine, and the Huffington Post. Bruce can be reached by e-mail at; you can follow him on Twitter @BruceTulgan, or visit his website.

Agile DevOps: A Path to the Common Ground of Productivity


Agility has become the buzz word around the enterprise. whether it is agility around storage, networking, cloud operations, or most any other IT service is not really the point here, it all comes down to agility as an ideology.

Take for example the burgeoning data analytics market, which is driven by big data and business intelligence, where implementing agile ideologies could be the secret to success. After all, an agile business needs to be able to react to trends and discoveries to remain competitive, and waiting on analytics does not bode well for those looking to make intelligent decisions as quickly as possible.

In other words, best of breed analytics solutions must bridge the gap between data science and production to unify development and deployment into an agile methodology. With that in mind, Florian Douetteau, CEO of Dataiku, has put together an interesting guidebook that discusses how to achieve that level of synergy to build a data project that embodies the ideologies of agility.

Douetteau has identified the key strategies that illustrate how to bring agility to a data science project, those strategies include adopting:

–              Consistent Packaging and Release

–              Continuous Retraining of Models

–              Multivariate Optimization

–              Functional Monitoring

–              Roll-Back Strategy

–              IT Environment Consistency

–              Failover Strategies

–              Auditability and Version Control

–              Performance and Scalability

Ultimately, the goal here is to bring agility to the data team, where a data science team and IT production can work hand in hand to deliver results in an agile fashion.

In an Interview with GigaOM, Douetteau offered additional advice, he said “One of the most valuable tips I can offer is that IT should provide a common platform, which gives users across the different groups access to the tools and technologies they are familiar with. Ideally, visual drag and drop tools for should be provided for less technical team members, while the ability to code, should be provided for advanced members. What’s more, monitoring, security options and role based administration tools should be made available to those responsible of deployments.”

Nonetheless, previous attempts to achieve the goal of agile decision making has been an almost impossible task, thanks to the silos surrounding data science development and the deployment of operational applications that can illustrate results.

Douetteau says “the biggest challenge of most data science projects is getting everyone on the same page in terms of business goals, technical requirements, project challenges, and responsibilities. More often than not, there is a disconnect between the worlds of development and production. Some teams may choose to re-code everything in an entirely different language while others may make changes to core elements, such as testing procedures, backup plans, and programming languages.”

It is that isolationism that prevents many data science projects from becoming an overall success, and worse yet, lead to incorrect conclusions and assumptions. Much of the blame can be placed upon the waterfall development ideologies of the past, which have hampered the adoption of agility in the area of data sciences.

Douetteau adds “preventing failures takes a manager who is willing to act as tech stack and programming language dictator, who will force the team into a fixed technology for a solution. That manager should also ensure that team members adopt a big picture approach, where they are able to help each other complete tasks outside of their comfort zone. Individual silos of knowledge will hinder a team’s effectiveness, and collaboration is the key to success.”

For enterprises to truly become agile, they must eschew those waterfall development processes and switch to agile methods across the board. However, data science projects seem to be the most opportune place to start in today’s on demand, instant results world.

Douetteau adds “Providing a platform that caters to all members of the team promotes collaboration and communication, two elements that are essential to the success of any devops/data analysis project that involve multiple departments.”

What’s more, the lessons learned on data science projects can be readily applied to other areas of IT and business operations, making agile an achievable goal, as long as you know where to start.

Douetteau says “Finding a common ground between your data team and IT department will undoubtedly ease the process of creating a data product for your organization.  If all of your teams are aligned from the start of a project, each department knows their role and what technologies they are familiar with and specialize in to accomplish the task. Data scientists can build a solution and the IT department can deploy it.   Once a best practices procedure is established it can be reproduced and your organization can more quickly and effectively make use of new predictive data opportunities… making your organization truly agile”

Does Blockchain hold the key to the distributed patient data dilemma?

By now most readers have probably heard of blockchain through tech blogs and major cover stories from the likes of The Economist over the past year. The financial sector has rapidly accelerated engagement with blockchain through a growing number of consortia and fintech startup initiatives. As the foundation for bitcoin, blockchain’s distributed, cryptographic ledger provides a novel data structure and capabilities that could offer a wide number of benefits beyond existing technologies over the coming decade.

The discourse on blockchain is exploding, as are the critiques. But many of us can’t help but feel that blockchain, in an ever evolving manner, is here to stay and is likely going to become the next layer of the internet that will dramatically improve security of data that is flowing in our transactional economy. Quite simply, we need blockchain’s cryptographic security and distributed data structure to deal with the wealth of data that is coming from the citizen-end of the spectrum.

Not least in the healthcare sector, where patient data is spread across an increasingly fragmented set of repositories. Healthcare’s interoperability challenge may only grow worse for the medium term as the growth of data from beyond the electronic health records (EHRs) due to wearables, smartphone apps and sensors in the home become more mainstream.

We see a number of bottlenecks arising out of this inability to integrate non-EHR data into records and become actionable intelligence for clinicians. This partially accounts for the lack of stickiness of most wearables as the data collected is locked in apps and fails to provide actionable feedback to those whom need it most.

A great deal of health data is locked in silos and under-utilized in both the diagnostic process and more broadly in medical research. Blockchain is one of several solutions that are only going to grow in importance, due to its distributed and traceable nature.

Meanwhile, healthcare is reaching an epic number of data security breaches over the past year including entire hospitals taken hostage by ransomware. With blockchain we may get a twofer by giving patients more control over whom they can share data with in clinical research, for example, while also maintaining higher levels of security.

Blockchain’s smart contract capabilities might also enable sharing economies for medical technology such as MRIs, expensive machinery that sometimes goes idle and could take advantage of the IoT and blockchain and enable new business models around scheduling and local options for consumers.

Blockchain has also recently been used to help fund novel HIV research. UBS, the bank, donated code to Finclusion Systems for a platform that will launch HealBond, a “smart bond” amounting to $10B deployed in a more efficient manner to fund research for HIV cures.

As healthcare slowly enters the API economy beyond siloed EHRs we may eventually see the post-EHR based on distributed databases and more patient-centric controls. Blockchain will likely play a major supporting role in this gradual transition that values data liquidity vs. data capture, patient-centric vs. vendor-centric solutions that we find in our current health IT ecosystem.

This will be good news for consumers and those interested in wellness, but this won’t happen overnight. We may also need to approach blockchain with the openness that typically hasn’t greeted “the new” in technology in the past. Play and experimentation will be needed to change entrenched ways.